Clinical Coordinator & Therapist

Advanced Behavioral Health, Inc. is looking for a Clinical Coordinator for our Gaithersburg, MD office. This position will oversee day-to-day site operations and provide support to staff, build relationships with referral sources, and provide patient care coordination. 

ABH is a family centered mental health program that offers a wraparound approach to treatment. We specialize in Psychiatry, Off-Site Counseling Services, On-Site therapy, and Therapeutic Mentoring. If you share our mission and vision, we invite you to join a team that wants to make a difference within the community. 

Essential Functions:

Compliance/Clinical:

• Comply with CARF/COMAR/HIPPA/State compliance regulations.
• Ensure staff compliance with EMR and uphold the 48-hour documentation standard.
• Ensure all treatments plans are up to date and signed by all parties within a week.
• Ensure staff compliance with all ABH mandated training.
• Acknowledge internal and external complaints within 24 hours.
• Provide training and support to all assigned staff.
• Assign and manage caseloads and related duties per ABH standards, coordinate activities of staff in providing services to individuals and families.
• Facilitate ongoing collaboration with GMAY Directors, Clinical Supervisors, and Prescribers to ensure continuum of care for mutual clients.
• Facilitate monthly clinical team meetings, as needed.
• This position will also carry a caseload, providing psychotherapy to children and families referred to the program for outpatient behavioral health services.  

Administrative:

• Oversee day-to-day workflows of site operations, in collaboration with the management team, for all onsite and offsite staff to include safe and effective clinical staff workflows, efficient systems for scheduling, management of clinic flow, referral tracking, and facilities.
• Review EMR reports weekly to ensure compliance with documentation and caseload management.
• Identify, build, and maintain appropriate relationships with community partners to increase new business and referrals.
• Facilitate ongoing collaboration with Practice Coordinator Lead or Practice Manager to ensure proper oversight of admin staff.
• Develop a proficient knowledge of Medicaid rules, ABH billing and compensation.
• Ensure ongoing collaboration and attend meetings as needed with Prescribers, clinical team, and other team members (Clinical Coordinators, HR, Finance/Payroll, etc.), to discuss improving practices, policies, and services.
• Recruit, hire, train, and retain staff.  Support, develop, and monitor performance for all assigned staff such as establishing standards, developing priorities, and setting goals.
• Provide feedback and collaborate with supervisors to complete 90 day and yearly staff performance appraisals and carry out disciplinary actions when needed.
• Respond to communication (phone, email, text) from clients and families, referral sources, and ABH staff within 24 hours or the next business day.
• Respond to urgent staff calls must be returned within 30 minutes.

Qualifications: Work Experience

• Master’s degree in Social Work, Counseling, Psychology, Public Health, Public Policy, Human Services, or similar degree.
• Licensed in the State of Maryland as one of the following is preferred, but not required: LCSW-C, LICSW or LCPC.
• Five (5) years of experience in an out-patient clinical setting/counseling therapy setting preferred. At least five (5) years of progressive management and supervisory experience in a healthcare of medical setting preferred.
• Excellent working knowledge of Electronic Medical Records (EMR).
• Knowledge of clinical territory.
• Excellent working knowledge of COMAR standards.
• Proficient in MS Office with intermediate to advanced Excel skills.
• Excellent communication, customer service, and interpersonal skills are essential.
• Ability to lead, manage, and delegate at multiple staff levels.
• Ability to work independently and in collaboration with management.
• Ability to be proactive and work in a fast-paced environment.

Full-Time Employee Benefits:

• Medical, Dental, Vision 
• 401(k) Retirement Plan with Employer Match
• Dependent Care Flexible Spending Accounts (FSAs) 
• Voluntary Term Life Insurance 
• Employer Paid Basic Life Insurance, Short-Term Disability, Long-Term Disability  
• Voluntary Insurance Policies: Accident, Cancer, Critical Illness, Hospital Confinement 
• Employee Assistance Program (EAP)
• PTO accruals, Paid Holidays, Floating Holidays, Paid Birthday, Paid Wellness Day

ABH is committed to diversity and to equal opportunity employment. ABH does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity and expression, age, height, weight, physical or mental ability (including HIV status), veteran status, military obligations, or marital status. This policy applies to hiring, internal promotions, training, opportunities for advancement, and terminations and applies to all ABH employees, interns, clients, and contractors. 

Join our team and make a difference!